Introduction
We value your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains how we collect, use, store, and protect your information, as well as your rights regarding your personal data. By using our website, you acknowledge and agree to the practices outlined in this policy.
Information We Collect
We only collect personal information that is necessary to provide and improve our services to you. The information we may collect includes two categories:
1. Information You Voluntarily Provide
When you make a purchase, create an account, or contact us, you may voluntarily provide personal information such as your full name, email address, shipping address, phone number, and payment-related information. All transactions on our website are conducted in USD, so payment information will be processed and recorded in USD.
2. Automatically Collected Information
When you browse or use our website, we may automatically collect certain non-personal information through standard technical means, such as your IP address, browser type, browsing history, and pages you have viewed. This information is used to analyze website performance, optimize user experience, and understand usage trends, and does not identify you personally.
How We Use Your Information
We use your personal information solely for legitimate purposes related to our services, including but not limited to:
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Process and fulfill your orders, including shipping products and processing payments (all in USD).
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Communicate with you about your order status, including shipping updates and refund notifications (consistent with our 60-day return and 5-10 day refund policies).
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Respond to your inquiries, comments, or requests submitted through the form on our Contact Us page.
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Improve our website, products, and services based on user feedback and usage data.
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Ensure the security of our website and prevent fraudulent activities.
Information Sharing and Disclosure
We respect your privacy and will never sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. We may only share your information in the following limited circumstances:
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With service providers who assist us in fulfilling orders (e.g., shipping companies) or processing payments, and these providers are obligated to protect your information and only use it for the services they provide to us.
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When required by law, legal process, or to protect our legitimate rights and interests, such as preventing fraud or complying with mandatory requests.
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With your explicit prior consent for a specific purpose.
Data Security
We take reasonable technical and administrative measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include data encryption, secure storage systems, and access control protocols. However, no internet transmission or data storage method is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials you create.
Your Rights Regarding Personal Information
You have the right to access, correct, or request the deletion of your personal information that we hold. To exercise these rights, please contact us exclusively through the form on our Contact Us page. We will review and respond to your request promptly, and process your request in accordance with reasonable practices.
Cookies and Similar Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, track website usage, and improve service efficiency. You can adjust your browser settings to refuse cookies or notify you when cookies are being sent, but some features of our website may not function properly if cookies are disabled.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable requirements. When we make material changes to the policy, we will post the updated version on this page to ensure you are aware of the information we collect, how we use it, and under what circumstances we may share it. We encourage you to review this page periodically.
Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us through the form on our Contact Us page. This is the only way to reach us for privacy-related matters. We will respond to your inquiry as soon as possible.
Additional Notes
This website has no connection with any official websites. All privacy-related communications and requests must be submitted through the form on our Contact Us page, and we will handle them in a timely and responsible manner.
